Privacy policy

Last updated 12 November 2026. Operated by Flowtogen. Questions: alan.john@flowtogen.com

What Listing is

Listing gives independent real estate brokers their own website and a simple tool to manage their properties and enquiries. Each broker's information is kept separate from every other broker's. There is no shared directory of properties or customers.

Information we collect from brokers

When you sign in with Google we receive your name, email address and profile picture from your Google account. We do not receive your Google password and we do not read your Gmail or other Google data. We also store what you enter: your business profile, listings, photos and documents, your team, and the leads and notes you record.

Information about people who contact a broker

When a visitor sends an enquiry on a broker's website, the name, phone number, optional email and message they enter are stored for that broker only. The broker decides how that information is used and is responsible for responding to requests about it. Each broker website links to a privacy notice for visitors. We do not use enquiry details for our own marketing and do not share them with other brokers.

Visit statistics

To show brokers how many people view their pages, we count visits using a random code created in the visitor's browser for that session. We do not store IP addresses, we do not use advertising cookies, and we respect the “Do Not Track” setting.

Who processes information for us

We use Supabase (database, sign-in and file storage, hosted in India), Vercel (website hosting) and Google (sign-in). They process information only to provide those services to us.

How long we keep it

We keep a broker's information while their account is active. A broker can delete listings, photos and individual leads at any time. If you want your account and its information deleted, ask us at the address above.

Who at Flowtogen can see your information

A small number of Flowtogen platform administrators can see all brokers' information in the platform, including listings, team members, and enquiries with the customer details in them. We use this to operate the service, give support when you ask for it, investigate problems and keep the platform secure. We do not use it for marketing and do not share it with other brokers. Administrator access to customer details is read-only and every time it is used it is recorded in an audit log.

Security

Access to each broker's information is limited to that broker's team and the platform administrators described above, and is enforced in the database. No system is perfectly secure, and we will tell affected brokers if we learn of a problem that affects their information.

Your choices

You can ask us to correct or delete your information, or to export it. Contact alan.john@flowtogen.com.

Changes

If this policy changes materially we will update the date above and tell brokers who use the platform.