Terms of service

Last updated 12 November 2026. Operated by Flowtogen. Questions: alan.john@flowtogen.com

Who these terms are for

These terms apply to brokers and their team members who use Listing to run a property website and manage enquiries. Visitors who browse a broker's website are dealing with that broker, not with us.

What we provide

A website for your business, tools to add and publish listings, a place to receive and follow up enquiries, and basic statistics. Listing is a technology service. It is not a property marketplace, we do not broker or list properties ourselves, and we are not a party to any transaction between you and a buyer or tenant.

Your responsibilities

You are responsible for the accuracy of your listings, prices, photos and any registration numbers you enter (including RERA details), for having the right to advertise each property, and for complying with the laws and professional rules that apply to you. We show registration details exactly as you provide them and do not verify them. You are responsible for how you use enquiry information, including obtaining and honouring consent and responding to requests from the people concerned. Keep your sign-in secure and make sure your team members only receive the access they need.

Access by the platform

You agree that Flowtogen platform administrators may view the information in your account, including enquiries and the customer details in them, to operate and support the service and to keep it secure. Their access to customer details is read-only and is recorded. We will not use it for any other purpose.

What you must not do

Do not post unlawful, misleading or infringing content; do not upload files that are harmful; do not try to access another broker's information or to disrupt the service; and do not use the platform to send unsolicited marketing.

Plans and limits

Each plan has limits, such as the number of published listings, team members and storage. We may suspend an account that breaks these terms or is overdue, after which your website is hidden. We do not delete your information when we suspend an account.

Availability

We work to keep the service running but do not promise it will always be available or free of errors. We may change or retire features with reasonable notice.

Ending your use

You can stop using Listing at any time and ask us to delete your account and information. You can download your leads as a spreadsheet before you go.

Liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost business arising from the use of, or inability to use, the service. Nothing in these terms limits liability that cannot be limited by law.

Changes and contact

We may update these terms and will tell brokers about material changes. Contact: alan.john@flowtogen.com.